For family & loved ones

πŸ’š How to talk to a loved one about their drinking or drug use ✨

A practical, non-judgemental guide to raising the conversation β€” what helps, what backfires, and what to do when the answer is "no, I'm fine."

Reviewed by MedicalProfessionalAustralia 10 min read Updated

There's a version of this conversation in films where a family stages an intervention, the addicted person breaks down, and goes to rehab the next morning. That version helps almost no-one. Real conversations about a loved one's drinking or drug use are quieter, less dramatic, and usually need to happen more than once. Here's a practical guide to having one well.

Before you say anything

Most people thinking about raising the conversation are exhausted. You may have been worried for months or years. You may have rehearsed it many times. Two things are worth doing first.

Get clear on what you want from this conversation. Not "stop drinking" β€” that's an outcome, not a conversation goal. Something more specific: "I want them to understand that I'm worried." "I want them to consider talking to a GP." "I want them to know that I'll support treatment if they're ready." Without a clear aim, the conversation tends to escalate into demands you didn't intend to make.

Have someone to talk to yourself. Family Drug Support (1300 368 186) and Lifeline (13 11 14) both have counsellors trained specifically in family-of-someone-using situations. Talking it through with a clinician or support line beforehand often clarifies what you actually want to say.

What helps

Pick a calm time

Not in the middle of an argument. Not when they're using or hungover. Not when you're at your most resentful. A quiet morning, a walk, a car drive β€” somewhere undramatic and private β€” is much more likely to land than a confrontation at 11pm after a hard week.

Lead with concern, not a verdict

"I'm worried about you" lands differently from "you have a problem." The first is something they don't have to defend; the second invites debate. The point isn't to soften the truth β€” it's to keep the conversation open long enough for them to actually hear you.

Specific, observed examples help: "Last weekend you don't remember what we talked about on Saturday night, and that's the third time this month." Specifics are harder to deny than generalisations and they show that you've been paying attention.

Talk about how it's affecting you

People often respond to "I'm worried about your health" with "my health is fine." They respond differently to "I'm exhausted and I miss the version of you I knew." That's not manipulation β€” it's the actual truth, and it's harder to dismiss because it's about your experience, not their behaviour.

Offer specifics, not ultimatums

"Would you be willing to talk to your GP?" is small enough to say yes to. "If you don't go to rehab, I'm leaving" almost always gets a defensive "no" in the moment, even if a more measured version of the same thing is true. There's a time for ultimatums (see below), but the first conversation is usually too early.

Concrete offers help: "I'll book the GP appointment if you want." "I'll come with you to the first call." "I've already looked up three places that take Medicare, do you want to see them together?"

Listen to what they say back

The temptation is to come prepared with rebuttals. But the most useful thing you can do, if they actually open up, is shut up and listen. Sometimes you'll learn that they've been thinking about it for longer than you knew. Sometimes you'll hear about underlying pain or trauma you didn't know about. Sometimes they'll be defensive for an hour and then text you something honest the next day.

What backfires

  • Confronting in front of others. Whatever was true about the dramatic intervention model β€” and most addiction medicine specialists are now sceptical of it β€” it doesn't suit most situations. It humiliates and corners.
  • Lecturing or quoting statistics. They have already heard them. Statistics are something to read in your own time, not a weapon.
  • Comparing them to other people. "Your friend X went to rehab and look at her now." Comparison breeds shame, and shame is the engine of relapse.
  • Bringing it up at every opportunity. One clear conversation followed by space to think is more effective than a constant low-level pressure that turns every meal into a minefield.
  • Trying to control the substance directly. Tipping out the bottles, hiding the medications, monitoring text messages. It rarely works and usually escalates the deception.

When the answer is "I'm fine, leave it alone"

This will probably happen. Many people, especially in the early stages of being asked, will minimise, deflect, or react with anger. That's not a verdict on your conversation β€” it's a normal response to something they're not ready to talk about.

Three things to do.

  1. Don't argue the diagnosis. "I'm not asking you to label yourself. I'm asking you to talk to someone neutral, once, just to think out loud." A GP appointment is a smaller ask than rehab.
  2. Leave the door visibly open. "I'm not going to bring this up every time we see each other. But I want you to know that whenever you want to talk about it, I'm here, and I won't make a big deal of it." Then actually do that.
  3. Look after yourself. Living with someone whose use is hurting them is exhausting, and your own mental health and the mental health of any children involved matter as much as theirs. Family-specific counselling and groups like Al-Anon, Family Drug Support, and SMART Family & Friends exist for exactly this.

When ultimatums become appropriate

There are situations where staying neutral is no longer safe β€” domestic violence, child welfare concerns, financial ruin, drink-driving with kids in the car. In those situations, clear consequences delivered calmly are not "ultimatums" in the punitive sense β€” they're a description of what you're going to do. "If this continues, I'll be moving out with the kids for our safety" is a statement of fact, not a threat. Document, plan, and get specialist advice (1800RESPECT for family violence, your state child-protection helpline, a family lawyer) before having that conversation.

If they say yes

If they agree to talk to a GP, see an addiction specialist, or even just look at treatment options, move quickly while the willingness is open. Many family members find their loved one agrees in principle and then loses momentum over days. Booking the appointment together, in the same conversation, captures that opening.

The first call doesn't have to be to a rehab. A GP, the state alcohol and drug line (free, 24/7), or even just a counsellor through a Mental Health Care Plan all count as the first step. The point is that something happens, not that the right thing happens immediately.

Looking after yourself

Caring for someone whose use is hurting them is one of the most exhausting things a person can do. The literature is unambiguous on this: family members of people with substance use disorders have rates of anxiety and depression similar to the people using. Your own care isn't a luxury β€” it's a necessity. Family-specific support (Family Drug Support 1300 368 186, Al-Anon, Lifeline 13 11 14) exists, is free, and helps. You don't need to wait until your loved one is in treatment to get support yourself.

None of this is easy. Some conversations help; some don't. Some lead to action quickly; most don't, until something else shifts. What the research consistently shows is that family who stay engaged, calm, and clear over time β€” without burning themselves out β€” make a real difference. That's the version worth being.

References & further reading

We cite Australian government, peak-body, and research-organisation sources rather than affiliate marketing copy. The links below are starting points if you want to read further.

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