Sourced from Google Maps. Showing the 8 most recent reviews. The full set (37 reviews) is on Google Maps.
Damian
Thanks Janine and the wonderful team at this amazing place.
You not only taught me recovery but life skills and understanding myself better so I can live my truth. There is no other place like this and highly recommend anyone suffering, this is the place to be.
ONE STEP AT A TIMEβ¦..
I am a high functioning professional working in Healthcare⦠and I had PTSD and an Addiction.
Being aware of the facilities available publicly and knowing success rates and support were low left me researching other options.
I wanted to go to a place that was highly confidential, non clinical environment and offered holistic healing.
I didnβt want to just detox, have a couple of psychological sessions and be set free. I needed real Trauma Therapy and to learn why I had an Addiction and how to live happier and Addiction Free.
I chose Hermitage, it was one of the best decisions Iβve ever made.
I can honestly say that they not only saved my life⦠but they gave me my life back.
I am now βAddiction Freeβ and continue to have psychological sessions to address my PTSDβ¦.and I have never felt so in control of my happier, healthier life.
From the moment I was picked up (as a very emotional, embarrassed, bloated, crying mess) I was made to feel comfortable, reassured and most importantly.. Not Judged.
Arriving at Hermitage was like arriving at a private resort / home.
Everyone was so friendly and welcoming.
The transformation over the next 2 weeks was nothing but incredible for me.
These people know about Addictions and their knowledge is passed on to all the clients.
You learn about why your brain and body becomes addicted, strategies to manage cravings, situations and triggers.
The small group sessions were really a highlight for me where I gained more understanding and the ability to change.
The psychology sessions allow you to really dig deeper into why you are what you are and what drives your challenges and addiction.
Everyone who works there only has your best interests in mind.
They truly want to help you become a better version of yourself and be βAddiction Freeβ
They are all remarkably talented, passionate and wonderful individuals.
When dealing with PTSD and Addictions and trying to adopt so much change it was also important to feel nurtured, start to heal, have time for reflection and of course sleep!
The delicious Chef cooked meals, comfortable private rooms with bathrooms, pool, beautiful residence, activities, outings and staffβ¦. I felt extremely well cared for and nurtured.
The support doesnβt just stop when you leaveβ¦. Itβs ongoing!
Yes I admit I was concerned about the costβ¦. I could barely afford one week there let alone two. But after contacting my βSuperannuation Fundβ I was able to withdraw the amount required to cover my treatment.
Would I recommend Hermitage?
Yes, without any hesitation.
I have my life back and my family no longer worry about me. You canβt put a price on that.
I trusted in their experienced professional services and I am forever grateful.
I chose to come here for mental clarity, support, and some much-needed time for myself. What Iβve experienced has exceeded all expectations.
The staff are truly amazing, compassionate, supportive, and genuinely invested in your wellbeing. The insight Iβve gained here has been incredibly powerful and has helped me reset and refocus in ways I didnβt think were possible.
With everything that comes with a full and busy life, Iβve realised how important it is to step away from the constant mental load and prioritise yourself.
This experience has given me the space, clarity, and tools to do exactly that, and I feel stronger, clearer, and more in control than I have in a long time.
Honestly, I could stay longer⦠maybe this will become my new annual reset.
This was a very upsetting and unprofessional experience.
I contacted the centre regarding my wife and was met with a staff member who spoke to me in a dismissive and aggressive manner, despite me being clearly distressed. Instead of handling the situation with care or professionalism I was made to feel uncomfortable and left in tears.
When I raised this, the response I received was completely dismissive and failed to address the behaviour. They instead provided a generic explanation that does not align with what actually occurred.
The lack of accountability and transparency is extremely concerning. If this is how they communicate with concerned family members, it raises serious questions about how the service is being run.
Janine, Tulio and the team are fantastic. Highly recommended. It saved my life. The counselling team and the support are great.
Like No other facility...
Specialists that will get you to exceed and find the cause of addiction rather than a 4 week via AA. not suitable for hostages.
If you have had enough of your addiction and failed at other rehabs you won't fail here if you want to stop for good.
Absent from addiction will be forever, dopamine is what your chasing ,;"why I dont know- you do "and attending here with a positive and truthful mind set. I promise you will find your reasons and learn how powerful your brain is to cope with the assistance of specialists.
Good luck on your journey.....
There is hope for ones inflicted with addiction π
A top class facility with proven results ! Keep up the good work guys ππͺπ
I cannot rate my stay with Gold Coast Detox and Rehab Services more highly. The staff were kind, experienced, supportive, knowledgeable and very accomodating. I felt at βhomeβ and comfortable to delve into the counselling and treatment program that I needed to in order to understand my alcohol addiction. I am very grateful for my time at Gold Coast Detox and Rehab Services and highly recommend them for anyone experiencing addiction.